This page summarises how Fencing Company Birmingham - Installations and Repairs Contractor complies with UK data protection law when handling personal data in connection with fencing enquiries and contracts. It supplements our Privacy Policy.
Data controller
Fencing Company Birmingham - Installations and Repairs Contractor is the data controller for personal data collected through this website, phone, email and in the course of providing fencing services.
- Address: 7 St Paul's Pl, Sheffield, S1 2LL
- Email: info@fencingcompanybirmingham.co.uk
- Phone: 0121 405 2079
Personal data we process
In the context of a UK fencing contractor, typical personal data includes:
- Identity and contact data (name, phone, email)
- Location data (postcode, property address, access descriptions)
- Project data (fence type, dimensions, photos, repair details)
- Financial and transaction data where you become a customer (quotes, invoices, payment records)
- Communication records relating to your enquiry or contract
Purpose and lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to quote and repair enquiries | Legitimate interests / pre-contract steps |
| Performing fencing installation or repair contracts | Contract |
| Tax, accounting and legal record-keeping | Legal obligation |
| Processing photos you submit voluntarily | Consent / legitimate interests |
Data processors
We use trusted processors who handle data on our instructions, including:
- Tally — online quote form hosting and submission delivery
- Google — maps embed and font delivery (see Cookies Policy)
- Email and accounting providers as needed to run our business
We require processors to protect personal data appropriately. A list of subprocessors may be provided on request for active customer contracts.
International transfers
Some processors (for example Tally or Google) may process data outside the UK. Where this occurs, transfers are made subject to appropriate safeguards such as UK adequacy regulations or standard contractual clauses.
Retention
- Enquiries without a contract: typically up to 24 months, then deleted or anonymised unless you request earlier erasure.
- Customer and quote records: up to six years after the relevant tax year where required for legal and accounting purposes.
- Marketing: we do not sell personal data. Any optional marketing contact is kept only with your consent and until you opt out.
Your rights under UK GDPR
You have the right to:
- Access — request a copy of personal data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion in certain circumstances
- Restrict processing — limit how we use your data in certain cases
- Object — object to processing based on legitimate interests
- Data portability — receive data you provided in a structured format where processing is automated and based on consent or contract
- Withdraw consent — where processing relies on consent, without affecting prior lawful processing
Submit requests to info@fencingcompanybirmingham.co.uk. We may need to verify your identity. We respond within one month, extendable by two months for complex requests with notice.
Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
Children
Our services are not directed at children. We do not knowingly collect data from anyone under 18 without parental involvement in a property-related enquiry.
Supervisory authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
Updates
We review this GDPR policy periodically. Material changes will be reflected on this page with an updated date.